One CRM for
every patient enquiry
A healthcare CRM with WhatsApp · IVR · Website lead capture built in. Connect your existing HMIS / billing software in one click via our REST API — keep what you already use. Website, Facebook, Instagram, JustDial, Practo, direct calls — every patient enquiry lands in one place.
from hospital owners & diagnostic chains
New IVR Lead
+91 96999 98080
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Trusted by India's leading healthcare brands
— Showing only a few of our clients —
900+
Healthcare clients
Hospitals, diagnostic centres, polyclinics
10M+
Patient calls tracked
Every IVR ring logged & recorded
99.9%
Uptime SLA
India-hosted, NABH-aware infra
24×7
Live support
Real humans, no chat-bot maze
The hospital reception problem
Patient enquiries are slipping through the cracks
Front-desk teams juggle 6 tools. Calls go unanswered after OPD hours. Lab enquiries from IndiaMart and Practo never reach the consultant. Sound familiar?
Missed-call leakage
32% of after-hours patient calls are never returned. Every missed call is a referral lost to a competitor down the road.
Tools that don't talk
Your HMIS for billing, WhatsApp Business for chats, IndiaMart for leads, Excel for follow-ups — nothing shows the full patient journey from enquiry to OPD visit.
Zero accountability
Owners can't tell which front-desk agent dropped the ball. No call recordings, no stage-wise audit, no daily reports.
Subscription fatigue
₹15K/mo for CRM, ₹8K for WhatsApp API, ₹5K for IVR add-ons. Costs balloon — and renewal fees never stop.
Memory-heavy CRMs
Built for IT teams, not receptionists. Agents abandon them in week two and go back to handwritten registers.
No visibility for owners
How many leads converted this week? Which channel is hottest? You shouldn't need an MIS team to answer that.
The AISparrows advantage
Every patient enquiry. One panel.
Built ground-up for Indian healthcare workflows. From IVR ring to OPD-confirmation WhatsApp — handled.
All leads, one page.
IVR calls, WhatsApp chats, IndiaMart enquiries, Practo bookings, Justdial leads, walk-in registrations — every patient touchpoint flows into a single live dashboard.
- Live row pulses when a new IVR call lands
- Round-robin auto-assign to the right consultant / coordinator
- Filter by source, status, agent, rating, date range
- One-click export to CSV — starred / 4★+ / by product
Real screenshot · live admin dashboard at aisparrows.com
WhatsApp + IVR + Website.
We capture every patient enquiry — from your IVR (Voice Clearity, Knowlarity, Servetel, Exotel), from WhatsApp, from your website forms, from Practo, JustDial, IndiaMart, Facebook & Instagram. Optional: connect your existing HMIS / billing software via our REST API in one click.
Real screenshot · WhatsApp page with live connected number + auto-send templates
The only agent that's 24×7 live.
Every call recorded. Every status change logged. Every reminder fired. The owner gets an honest, unfiltered daily report.
- Every IVR call recording — play, pause, download
- Quick-status: Callback Done, Custom Note, Star Rating, Reminder
- Live new-lead pop-ups on every screen, with chime
- Daily owner digest via email + WhatsApp
Real screenshot · Super-admin overview
Compare with yourself
The only CRM in India with
one-time billing & zero hidden costs
Every other platform charges you per agent, per month, forever. We don't.
Connect WhatsApp your way
Scan a QR code on your existing WhatsApp number — done in 30 seconds. Or use the official WhatsApp Business API. Both modes work fully inside the same dashboard.
Mode A
WhatsApp Web (QR Scan)
Scan the QR with any WhatsApp number you already use. Live in 30 seconds. No Facebook approval. No template registration.
- No per-message billing — send unlimited free
- Unlimited numbers — connect 1, 5, 50… more agents = more numbers
- Per-agent OR shared single-number mode
- Send PDF brochures, images, voice notes
- Auto-templates fire on missed IVR calls
Mode B
Official WhatsApp Business API
Already have the green-tick verified business number? Plug your Meta API credentials and use it from inside AISparrows.
- Verified ✅ green-tick badge for patients
- Approved templates for marketing broadcasts
- Higher daily message limits
- Click-to-WhatsApp ad attribution
- Webhook receipts & delivery analytics
Pick one. Switch later. Or use both — different numbers for different teams.
Real reports. Real overview. Growth in your hands.
Most CRMs report what your team says happened. AISparrows reports what actually happened — every call, every WhatsApp, every status change, automatically.
Real-time alerts
Live call notifications
The moment a patient calls your IVR — a notification pops up on every screen (admin, agent, owner).
Ultrafast Reporting
Reports that actually work
New leads · attended · missed · converted — across today / 7 days / 30 days / 90 days. Filter by source, by agent, by product. Export to Excel in one click.
Daily owner digest
WhatsApp + email at 9 AM sharp
Every morning, you get one WhatsApp + one email: yesterday's new leads, attended calls, conversions, and crucial alerts.
Sample · Daily WhatsApp digest
AISparrows Reports
📊 Daily Digest · Birla Eye Hospital
Mon, 12 May · 09:00 AM
📞 New leads: 47
✅ Attended: 38
❌ Missed: 9
🎯 Converted: 11
🟠 Untouched: 23
9:00 AM ✓✓
Connect your HMIS & billing
We don't sell you a new HMIS. Whatever you already use for patient billing, registration or pharmacy — AISparrows can talk to it through our REST API. No rip-out. No staff retraining.
How the bridge works
- Your HMIS → AISparrows: walk-in registrations, online appointment bookings or camp enrolments flow in as fresh leads automatically.
- AISparrows → Your HMIS: when a lead converts, push the patient details (with UHID + source tag) back into your existing system to create the chart.
- Works with any HMIS / billing / lab / pharmacy software that supports REST or webhooks (every modern one does).
- Setup is included free — our team writes the bridge with your IT vendor.
- Public docs & copy-paste samples (curl · Node · Python · PHP) for your team.
# When a patient registers in your HMIS / fills your website form,
# push that enquiry to AISparrows so the front-desk team can act on it.
curl -X POST https://aisparrows.com/api/leads/inbound/YOUR_TOKEN \
-H "Content-Type: application/json" \
-d '{
"name": "Riya Sharma",
"phone": "9876543210",
"email": "riya@example.com",
"product": "Cataract consultation",
"city": "Mumbai"
}'Real endpoint · live on production · zero infrastructure to set up
Real product · Live screenshots
A peek inside the live CRM
No marketing renders — every shot below is a frame straight from the production AISparrows dashboard.
Owner / Super Admin
Platform-wide overview
Total clients, active subscriptions, today's leads, system health — at a glance.
Hospital Admin
Daily front-desk dashboard
Total leads, conversions, missed calls, junk count — colour-coded so the admin sees the day's reality in 3 seconds.
WhatsApp Connection
Connected · Number visible · Auto-templates
Single-number for the whole hospital, OR per-agent.
Per-source Templates
One template per channel
Different copy for IVR vs IndiaMart vs Practo — with delay timer, auto-send toggle, and PDF brochure attachment.
Custom Lead Sources · REST API
Bring any healthcare source in
Health-camp registrations, doctor referrals, insurance pre-auth queues, hospital app — anything with a webhook.
Interested Products
Catalogue + brochure attachment
Define your services. Attach the PDF brochure once — agents share it on WhatsApp with one tap.
Dynamic Statuses
Define your own one-click buttons
"Demo Scheduled", "Quote Sent", "Visited" — admins create coloured status buttons.
Multi-tenant Control
Manage every hospital from one panel
For chains and consultancies: Super-admin manages every client account from a single login.
Agent View
Front-desk friendly, distraction-free
Receptionists see only their assigned leads. Big buttons, status filters, one-click WhatsApp.
Built for your specialty
Tuned to healthcare workflows
Multispeciality Hospitals
OPD enquiry hub
IVR routing per department. WhatsApp confirmations. Daily ARPOB & conversion reports for the COO.
Diagnostic Centres
MHC package growth
Track Master Health Check enquiries by source. Auto-share package PDFs over WhatsApp. Doorstep phlebotomy follow-ups.
Eye Care & Lasik
Conversion-grade follow-ups
Capture Lasik-curious patients from Justdial & Practo. Star-rate intent. Auto-share doctor profiles & before/after.
Dental & Polyclinics
Front-desk in your pocket
Tiny clinics, big results. Single-number WhatsApp + IVR mode. Receptionist-friendly UI any age can use.
More than software · A healthcare growth partner
End-to-end healthcare services
From insurance empanelment to NABH consultancy to building your hospital app — Creative Digilabs is the one partner your hospital needs.
Insurance Empanelment
GIPSA · GIC · CGHS · ECHS tie-ups
End-to-end consultancy to get your hospital empanelled with public & private insurers — paperwork, file preparation, follow-up, approvals.
- GIPSA & GIC schemes
- CGHS / ECHS empanelment
- TPA tie-up coordination
Revenue Cycle
Insurance Billing Consultancy
Slash your TPA claim rejections. We audit your billing workflow, train your staff, and set up clean coding so claims sail through.
- Claim rejection audits
- ICD-10 / CPT coding training
- Pre-auth process design
Quality Accreditation
NABH Consultancy
Walk into your NABH audit ready. Gap analysis, SOP creation, mock audits, staff sensitisation — full hand-holding to certification.
- Entry-level & full NABH
- SOP & policy drafting
- Mock audits + readiness scoring
On-site Quality Control
Interior Project Inspection
Building or renovating your facility? Independent inspection of fit-out works against NABH, NABL & bio-medical waste norms.
- OT / ICU / CSSD compliance
- Material & finish audits
- Vendor reconciliation
Digital Transformation
Digital Development
Custom-built dashboards, patient portals, doctor referral platforms, NABH documentation systems — engineered for the way you actually work.
- Patient portals & EMR sync
- Referral & loyalty platforms
- NABH document management
Web Presence
Hospital Website Development
Conversion-optimised hospital websites with online appointments, doctor profiles, package pages and Google-indexable specialty content.
- Mobile-first responsive design
- SEO-friendly architecture
- Direct CRM integration
iOS & Android
Custom App Development
Patient apps, doctor-on-call apps, lab report apps, queue-display apps for OPDs. Built specifically for the healthcare industry.
- Patient & doctor apps
- Tele-consultation modules
- Queue / token-display systems
Patient Acquisition
Healthcare Digital Marketing
Paid Google & Meta ads, YouTube boosts, SEO, reputation management — every rupee tracked back to OPD footfall through AISparrows CRM.
- Google Ads & Meta Lead Ads
- YouTube & Instagram boosts
- SEO & review management
One partner · Eight services · Zero hand-offs
From your first patient enquiry to your NABH certificate — handled.
Most hospitals juggle 5+ vendors: a CRM, an SEO agency, an empanelment consultant, an architect inspector, an app developer. We bring it all under one roof — same team, same contract, same accountability.
One-time pricing for a full year · No monthly bills
Two plans. Simple. Honest.
Pay once for the year. Lifetime updates. Free onboarding. Free support.
Standard Plan
30 to 50 calls per day
Perfect for clinics, diagnostic centres & mid-size hospitals
One-time · Valid for 1 year
- Up to 30–50 incoming calls per day
- WhatsApp via QR scan OR official API
- No per-message billing on WhatsApp Web
- All lead sources (Website, FB, Insta, JustDial, Practo, IVR)
- Live call notifications + daily owner digest
- REST API to connect your existing HMIS / billing
- 24×7 priority WhatsApp support
Custom Plan
Need all features?
For hospital chains, lab networks & high-volume call centres
Tailored to your call volume & integrations
- Unlimited calls per day
- Connect unlimited WhatsApp numbers — more agents, more numbers
- Bi-directional bridge to your existing HMIS / billing software
- White-label branding
- Dedicated success manager
- NABH / DPDP Act audit support
- SLA-backed uptime
Hosted in India · DPDP Act ready · No data leaves the country · Renews yearly at the same rate · GST invoice provided
Healthcare lead sources · One panel
Every patient enquiry, captured
Don't change your IVR provider. Don't rip out your HMIS or billing software. AISparrows slots in alongside what you already use.
Direct Calls
via IVR
Your Website
Forms / chat
QR or API
Practo
Patient bookings
JustDial
Healthcare leads
IndiaMart
Hospital queries
Your HMIS
via REST API
Your Billing
via REST API
Your Lab / LIS
via REST API
Hospital ads
Patient lead forms
Doctor Referrals
via webhook
Health Camps
Field registrations
Insurance Portals
GIPSA / TPA queues
REST API
Any other software
From the front desk
Hospital owners on AISparrows
“Within 30 days our missed-call recovery rate jumped from 18% to 71%. The auto-WhatsApp on missed calls alone paid for the platform.”
Dr. Anjali Mehta
Director, MahaveerEye Care, Mumbai
“I finally know which receptionist closed how many MHC packages last week — without calling them at 11 PM to ask. The daily WhatsApp digest is gold.”
Mr. Rajesh Kapoor
Owner, Kapoor Diagnostics, Delhi
“We saved ₹2.4L/year just by switching from monthly subscriptions. AISparrows pays for itself in the first quarter — no spreadsheet needed.”
Dr. Suresh Iyer
CEO, Iyer Polyclinic Network, Bengaluru
Stop losing patients to your front desk.
Book a 30-minute live demo. We'll connect to your IVR & WhatsApp on the call, show you a real lead landing in the dashboard, and let you decide.
14-day money-back guarantee· Free onboarding & data migration· Trained on your workflows